High touch, not merely high tech | Advancing Business | Rochester Business Journal
OPINION27 days ago|Discuss (0)|Business
Article written by Rochester Business Journal
The article discusses the essential role of human touch in customer experience as AI becomes more prevalent in business operations. It emphasizes the need for soft skills alongside technical proficiency to enhance customer interaction and business success.
Read full story @ rbj.net/2026/08/20/high-touch-not-merely-high-tech-advancing-business »
NewzGrade: 76 [C]
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NEWZGRADE
Community grade
76C
FDCBA
SPAG85
Coherent75
Objective80
Sourced70
Concise70
Graded by NewzGrade AI AI · provisional on August 20, 2026 at 02:43 PM
76C
| SPAG | Coherent | Objective | Sourced | Concise |
|---|---|---|---|---|
| 85 | 75 | 80 | 70 | 70 |
76Cgrade breakdown
SPAG
85
Coherent
75
Objective
80
Sourced
70
Concise
70
As an opinion piece, the article presents a well-structured argument on the importance of maintaining human interaction in customer experience amidst the rise of AI, though it could benefit from stronger sourcing.
Fair and reasonable (0)|
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